Privacy Policy

Introduction

SkillSwap ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the platform.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register on our platform
• Complete your profile
• List your skills
• Participate in skill exchanges
• Submit reviews and ratings
• Contact our support team

This information may include:

• Name
• Email address
• Username
• Profile picture
• Skills and expertise
• Biography and personal description
• Payment information (for Pro subscriptions)

Automatically Collected Information

When you access our platform, we may automatically collect certain information about your device and usage patterns, including:

• IP address
• Browser type
• Operating system
• Pages visited
• Time spent on pages
• Referring websites
• Click patterns

How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our platform
• Process transactions and manage your account
• Connect users for skill exchanges
• Respond to your comments, questions, and requests
• Send you technical notices, updates, security alerts, and support messages
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues
• Protect against harmful or unlawful activity

Sharing Your Information

We may share your information in the following situations:

• Public Profile: Information you add to your public profile will be visible to other users.
• Skill Exchanges: When you engage in a skill exchange, relevant information will be shared with the other party.
• Service Providers: We may share information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
• Legal Requirements: We may disclose information if required to do so by law or in the good-faith belief that such action is necessary to comply with legal obligations.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, user information may be transferred as part of the transaction.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request that we correct inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information.
• Restriction: You can request that we restrict the processing of your data under certain circumstances.
• Data Portability: You can request a machine-readable copy of your data to transfer to another service.
• Objection: You can object to our processing of your personal information.

To exercise any of these rights, please contact us at privacy@skillswap.com.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law.

Children's Privacy

Our platform is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions or comments about this privacy policy, please contact us at:

• Email: privacy@skillswap.com
• Address: 123 Skill Street, Learning City, SK 12345